If you are not happy with your Boett for any reason, you can simply return your purchase and we will refund you after receiving the returned item.
To receive a full refund
- You must notify us within 7 days of receiving your goods that you plan to make a return
- You must contact us before returning your goods
- Returns must be made within 14 days of purchase
Who pays for a return?
- We pay if the goods you receive are incorrect, faulty or damaged
- You pay for any other reason
- State reason for return
- Please include name and address
- Receipt number
- Contact telephone number
- Returns must be sent back in the same condition as when they reached you
- Blankets must be returned in clean, hair free condition otherwise they will incur a cost for cleaning
- For your own protection please use a trackable service when returning any goods
- If you want a refund, you will need to contact us with the same card card details that you paid with.
- If you want to exchange for a different size we will send the new item out once we have received the return
- If the new item is less expensive we will refund the difference, if it is more expensive we will contact you so that you can pay the difference.